PCTuneUp is committed to the privacy of its customers' personal information, most notably that provided to us when the customer uses any of our Internet services.
This Privacy Policy describes how we treat information we receive when you transmit data to PCTuneUp Internet properties.
Web Information
When you purchase PCTuneUp software, we may collect personally identifiable information, including your name, billing address, email address, etc. for the purpose of fulfilling and recording a transaction. In the event that we use a payment processing merchant, we take pains to ensure that the same privacy criteria are in place.
We do not (knowingly) collect personal information from persons under the age of eighteen.
Web Security
Any and all personal information we collect about you in regards to a transaction is stored in limited access, protected servers. We maintain these safeguards to protect the security of our servers and the privacy of our customers. We keep personally identifiable information only as long as is necessary to fully complete a purchase, deter fraud, provide customer service, or maintain your user account with us.
Use of Cookies
ErrorTune.com uses cookies to assign information to machines that access our services. PCTuneUp defines a cookie as a string of data that is automatically stored on your (the customer's) computer upon access to our services. The information provided by the cookie allows us to deliver faster services to you, to other customers, and/or to our affiliates. The cookie also aids us in the prevention of denial of service (DoS) attacks on our systems; the detection and prevention of fraudulent transactions; and assistance in awarding proper sales credit to our online partners. Hereto, the cookies used by ErrorTune.com are never used as a way of extended customer tracking nor are they ever distributed to any party outside of PCTuneUp.
All ErrorTune.com cookies are
1) temporary, having a limited duration
2) small, less than 5KB in length
3) discreet, only visible to ErrorTune.com,
4) non-identifying, devoid of personally identifiable information
5) non-unique, being maintained to track our affiliates so as to ensure proper payments for their sales.
What Information Does PCTuneUp Collect?
Neither ErrorTune.com nor PCTuneUp Software collects any personally identifying information from your computer. As an aspect of is purpose, PCTuneUp creats logs of its actions and items detected in the form of simple, text-based log files. These logs are stored on your harddrive and are only accessible to you. They provide you with a way of viewing PCTuneUp's actions and also provide tech support with a way of assessing problems. In a support situation, the tech assistant may request the view the log for troubleshooting purposes but the option to do so lies solely with you.
Neither ErrorTune.com nor PCTuneUp software sends information about you or your computer to anyone.
How Does PCTuneUp Use the Information it Collects?
We may implement private data in the following ways only:
- To enable us to process, verify and validate purchases.
- To register you as a customer of PCTuneUp and to open and/or maintain a support account for you. Such an account is created to provide support services for our customers.
- To obtain customer feedback, help enhance product features or provide additional products and services.
- To distribute email notifications about existing, new, or enhanced products or services. These emails constitute information on special offers, or attempts to contact you as a measure to confirm or verify the accuracy of information provided to us. Please note, that PCTuneUp. adheres to a strict policy of customer privacy in that we will never sell and/or distribute a customer's email address to a third party.
We reserve the right to disclose and use any personally identifying information in special circumstances wherein it is necessary to enforce service agreements or terms of use. For example, we may disclose private data to protect our intellectual property rights. Additionally, we may disclose or use personal information when we believe, in good faith, that the law may require us to do so.
PCTuneUp Updates
Once installed, your copy of PCTuneUp will routinely check in with our server to receive error database updates. These updates constitute information that PCTuneUp uses to detect and remove new errors. The update process can be modified through Settings dialog. By default, the update service is set to notify you when an update is available but to only download said update when you grant express permission
Policy Modification
From time to time, we may change parts of this Privacy Policy. Any changes will be posted here promptly, so please check back periodically.
If you have any questions regarding this privacy policy, please contact us at support@PCTuneUp.
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